Adirondack Source FAQ
Q: Do you sell wholesale?
A: The Adirondack Source only sells products direct to our
customers thus eliminating the middle man markup. By selling direct
we can offer a high quality product at a reasonable price.
Q: How long will it take for delivery of a furniture order?
A: Our furniture is built to order. The items generally
ship via UPS in about three weeks. UPS normally takes 5 to
10 working days for delivery, depending on the destination.
Q: Do you offer discounts on quantity orders?
A: We offer discounts on orders in excess of $500. The discount
is 5% and is computed prior to shipping and tax charges (where applicable).
The order form will calculate any discount you have coming and include
it in your total.
Q: What if I need to return an item or a shipment arrives with
a broken part?
A: You have 30 days after you receive an item to decide
if you would like to keep it. If you do not, simply repack the item
and give us a call. We will arrange to have UPS pick up the item
and issue you a refund. You will be responsible for the Shipping
charges and a 5% restocking fee.
If an item arrives with a damaged or missing part simply notify
us and we will send a replacement immediately.
Q: How difficult is the furniture to assemble?
A: All of our furniture is partially assembled. It is simply
a matter of attaching the major components together. Screw holes
are predrilled. Most pieces need only a screwdriver and adjustable
wrench complete. Complete instructions are included.
For example, the Adirondack Chair arrives with the seat and back
already assembled. The legs simply flip down and the other components
are attached. It takes about 20 minutes to assemble your first chair
an a second chair should take about 15 minutes. We have assembly
instructions available online here.
Q: Do you sell woodworking plans?
A: We do have woodworking plans available for many of our items. If
there is a plan available for an item, you will find a link to the
plans in the item description section. You can find a listing of
all our plans here.
Many of our plans come with full-size templates.